Providence Health & Services VP Supply Chain Operations in Renton, Washington
Providence is one of the nation’s leading non-profit healthcare systems with 119,000 caregivers/employees serving more than 5 million unique patients across 51 hospitals and 800 clinics. Our locations range from metropolitan centers to rural settings across seven states: Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a mission-based, not-for-profit healthcare provider, our commitment to providing compassionate care to all lives on through our five core values: Compassion, Dignity, Justice, Excellence and Integrity.
Providence has recently focused significant investment in shifting corporate shared services functions from a service delivery to a service performance mindset, with a focus on outcomes over activity. The Resource, Engineering, and Hospitality Group “REH” (formerly Supply Chain Management) has transitioned to align with this trend and aspires to be the industry’s leading supply chain and strategic sourcing organization. Our performance is measured by outcomes both financial and operational – that we achieve for Providence.
The VP of Supply Chain Operations is accountable for all ministry-based acute and non-acute supply logistics materials and inventory management operations, management of Providence’s enterprise distribution partnership and system-wide procure-to-pay (P2P) activities related to $2.5B of directly managed spend in clinical supplies and $6B in AP transaction volume. The VP, SC Operations also oversees REH’s ‘operational excellence’ team, an internal consulting vertical created to focus on continuously improving Providence’s supply chain, P2P, contracting, category management and communication practices.
The VP of Supply Chain Operations is responsible for managing an operations budget of approximately $11 million per year and approximately 1000 employees. This position is also responsible for driving overall Operational Excellence across the Division through a robust Performance Management system and business performance review process.
The VP of Supply Chain Operations will drive the organization’s efforts to create a modernized, centrally-led client service focused organization with emphasis on reliability and dependability across two critical outcomes.
Enablement of Providence’s strategic sourcing initiatives.
Enablement of efficient clinical team operations by optimizing supply chain related activities
In this position, the VP of Supply Chain Operations will be responsible for the following functions:
Ministry-based acute and non-acute supply logistics materials and inventory management operations, management of Providence’s enterprise distribution partnership and system-wide procure-to-pay (P2P) activities related to $2.5B of directly managed spend in clinical supplies and $6B in AP transaction volume. The VP SC Operations also oversees REH’s “operational excellence” team, an internal consulting vertical created to focus on continuously improving Providence’s supply chain, P2P, contracting, category management and communication practices.
Managing an operations budget of approximately $11 million per year and approximately 1000 employees. This position is also responsible for driving overall Operational Excellence across the Division through a robust Performance Management system and business performance review process.
Driving the organization’s efforts to create a modernized, centrally-led client service focused organization with emphasis on reliability and dependability across two critical outcomes; 1 Enablement of Providence’s strategic sourcing initiatives and 2. Enablement of efficient clinical team operations by optimizing supply chain related activities. This will require he/she create high performing, highly reliable functional operations across the organization through a structured and scientifically based program of operations performance improvement and a robust Performance Management Rhythm of Business (ROB). Special focus is to be made towards modernization of functions (e.g. P2P) to leverage BPO strategic partnerships and leverage high-tech solutions.
Crafting the P2P vision for the future, ensuring current P2P performance is stable relative to baseline and driving the implementation of P2P process transformation to modernize our virtual operations to maximize value, control and leverage for Providence. Leading our efforts to direct activity in our extensive and growing ambulatory portfolio, consisting of around 1200 physician practices, nearly 50 ambulatory surgical centers and over 100 diagnostic imaging and other outpatient sites.
Management of around 1000 caregivers, ensuring caregiver engagement and role satisfaction is strong among mixed unionized and non-unionized workforces deployed across our extensive footprint. This is a top enterprise priority and, with the overwhelming majority of REH employees under the VP of SCO Operation’s purview, is a critical focus area.
Proactively work with internal (e.g., corporate shared services, operations groups) and external (e.g., supplies) stakeholders to understand areas of performance improvement opportunity and prioritize a program of work that addresses operational needs in alignment with overall division goals.
Delivering high levels of customer satisfaction and ensuring that REH’s functional operations meet the needs of both the internal and external stakeholders across Providence.
Establishing vision for a future state of supply chain operations while working with REH, ministry, regional and senior leadership to execute. Operating Providence’s procure-to-pay function, including maintenance of performance relative to pre-BPO transition as well as defining and executing our P2P transformation. Operating all supply chain functions to support materials flow and ministry-level inventory management.
Partnering with REH Chief of Staff and caregiver engagement program owner to ensure execution of a robust program, while occasionally participating in REH Caregiver Council meetings. Ensuring the effective use of resources by building strong, performance-based relationships with all critical internal and external stakeholders (e.g., market based SCM VPs). Assessing policies and procedures for compliance and operational risks and determining appropriate risk management strategies.
Partnering with the REH CRI Team, clinical resource councils and clinical program services to develop strategies on standardization of supplies. Actively participating in business reviews with leadership to develop and validate the systems and tools required to achieve operational excellence.
Maintaining a fiscally sound enterprise that generates financial returns at targeted levels through effective business practices. Developing initiatives that have offsetting budgetary impacts to continuously reduce the appropriate cost to serve models, while governing current and future operating models.
Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of Providence Health & Services. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.
Required qualification(s) for this position include:
Bachelor’s Degree in Business Administration or has demonstrated required skills in a similar field or equivalent experience.
Master’s Degree in Accounting, Business Administration, Supply Chain Management, Operations Research or Industrial Engineering
A minimum of 5 years of supply chain or procurement director-level experience, experience in a healthcare setting is preferred but other experiences are also acceptable (i.e. consumer supply chain, supply chain or procurement management consulting).
Experience in managing or advising large complex teams with a combined population of over approximately 500 people.
Previous leadership in designing, establishing, and maintaining an organizational structure and staffing to effectively accomplish enterprise goals and objectives.
Experience in standardizing complex and disparate processes; experience in process improvement methodology, change management, and operational improvement in complex, interconnected systems.
Demonstrated ability to proactively analyze complex problems, devise strategies for addressing them, and produce clear and effective communications initiatives and materials.
Preferred qualification(s) for this position include:
- Experience in Healthcare Administration, Public Administration, or a related field.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Leadership
Req ID: 254122