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Providence Health & Services Supervisor, Kronos Applications in Renton, Washington


Providence St. Joseph Health is calling a Supervisor, ERP Kronos Applications to our location in Renton, WA.

We are seeking a Supervisor, ERP Kronos Applications to use a wide application of principles, theories, and concepts related to Human Resource, Payroll and/or nurse scheduling, to provide effective work management in application planning, implementation and support. Essential job responsibilities include deployment and resource planning, resource utilization, management of operational support initiatives, and providing administrative support for business application solutions. Accountabilities include the following operational categories: Support of functional business partners, management of internal technical road maps, tracking of and planning for vendor updates, managing requirements gathering, production support of assigned applications, and support of application updates. This position is responsible for managing, mentoring and developing staff. This position will work in close collaboration with customers and subject matter experts across the system.

In this position you will have the following responsibilities:

  • In the implementation and ongoing daily support of business applications. The caregiver in this role will work very closely with the organizations Human Resource, Payroll, and/or Nursing Administration departments, vendors and contractors, and other IS caregivers to implement and maintain these applications.

  • Develop a team of professionals to perform the responsibilities of application management.

  • Experience standardizing disparate processes; methodologies related to application management such as system deployment, support and optimization.

  • Experience in process improvement methodology, change management and/or operational improvement. Organizational, interpersonal, and communications skills are critical for success in this position.

  • Demonstrated ability to effectively manage or lead groups, and to accomplish work through high level individual contributors.

  • Ability to comprehend customer business needs and communicate priorities to team


Required qualifications for this position include:

  • Bachelor's Degree in Computer Science, Business Management, Information Services, Engineering, Commerce or an equivalent combination of education and relevant experience (at least 8 years of functional experience).

  • 5 years Application support, implementation and/or maintenance of one or more of the following large scale Enterprise Resource Planning systems - Oracle Cloudsuite, Oracle Applications, PeopleSoft, Workday, Kronos

  • 2 years experience with large scale business transformation and ERP system implementation projects with scope spanning multiple business process areas.

  • Demonstrated ability to successfully execute strategic plans for highly complex issues; experience standardizing complex and disparate processes; methodologies related to application management such as system deployment, support, and life cycle; experience in process improvement methodology, change management, operational improvement in complex systems. Must have proven ability to interact at and communicate to all levels of an organization. Leadership or Project Management experience

Preferred qualifications for this position include:

  • Master's Degree Information Services, Business Administration, Accounting, Commerce, CPA, Engineering, Supply Chain Management, HCM.

  • 2 years’ experience with Kronos v7 , preferably in a healthcare environment.

  • 3 years Supervisory experience.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence St. Joseph health from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Information Technology

Location: Washington-Renton

Req ID: 240066