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Providence Health & Services Sr Manager, ERP Portfolio & Project Mgmt Office in Renton, Washington

Description:

Providence is calling a Sr Manager, ERP Portfolio & Project Mgmt to our location in Renton, WA.

We are seeking a Senior Manager who will be responsible for developing and managing the Portfoilo & Project Management Office (PPMO) delivery with accountability for planning, leadership, management, direction and administration for activities for PSJH. This position will assist the Exec Director in managing the strategy, policies and practices for staff supporting PSJH implementations including communicating performance levels.

The Senior Manager ensures that all programs and projects assigned are appropriately planned, managed and delivered to meet customer defined value metrics, regulatory mandates and ongoing business and clinical requirements. The Senior Manager provides leadership to maximize financial resources, quality, cost effectiveness and responsiveness by working closely with project sponsors, internal and external stakeholders and collaboration with technology, applications, operations, informatics, customer service and strategy business teams.

The position must perform all duties in a manner that promotes project team success and reflects the Providence St. Joseph Health and Services mission, philosophy, and core values of respect, compassion, justice, excellence and stewardship.

In this position you will have the following responsibilities:

  • Maintains relationships with key business partners and other senior leaders in the IS/PPMO industry in order to leverage best practices, evaluate emerging strategies, and distribute knowledge internally to develop, inform plans and strategies.

  • Implements appropriate project delivery models for IS where the IS organization is a trusted adviser in defining, delivering, and improving services for the enterprise and its customers.

  • Ensure understanding and alignment of PPMO with IS strategic direction.

  • Support strategic planning processes, including project road mapping, prioritization, and budgeting.

  • Keep current on best practice principles to ensure they are integrated into all project plans and execution.

  • Champions a clear vision for PPMO to provide clarity regarding the role of the PPMO in supporting the Providence and Swedish missions.

  • Promote and educate the PPMO methodology to clients outside of the PPMO to allow them to leverage the benefits of standard processes on their smaller scale project efforts.

  • Supports the implementation of standards and policies for the Portfolio & Project Management Office development across PSJH.

  • Monitors the performance of the project management staff and evaluates the performance on the basis of specific KPIs.

  • Oversees budgeting and expenditures for Portfoilo & Project Management staff and services and projects they oversee.

  • As a member of the PPMO Leadership team, leads the development of and monitors compliance with policies and procedures for Portfoilo & Project Management Office Services throughout PSJH.

  • Partners with supply chain management to establish a preferred project management vendor list including contract considerations and managing key vendor relationships.

  • Attracts, hires, trains, motivates, retains, and develops a team of first-rate professionals to perform the responsibilities of Project Delivery.

  • Implements and maintains departmental Collaborative Service Agreements, Operating Level Agreements, and associated KPIs as it relates to project management.

  • In collaboration with other PPMO Leadership, establishes PPMO competencies, standards, and best practices, and supports the Project Managers in the practical deployment of these.

  • Oversees IS operations for the specific areas of Project Management.

  • Maintains the delivery of secure, reliable, and scalable Project Management functions that support the growth and financial objectives of PSJH. Manages the delivery of Projects/Programs while continuously evaluating new and emerging methodologies to expand service delivery and reduce cost.

  • Build project management expertise within PPMO to meet projected business by providing coaching, training, skill assessments, job assignments, and feedback.

  • Review complex project proposals to determine goals, time frame, funding limitations, procedures for accomplishing project staffing requirements and allotment of resources. Validate business assumptions about project and life cycle costs.

  • Communicate regularly with Senior Director and other IS department leadership, including regular status reporting and visibility to key project issues, risks, schedules, and resource conflicts.

  • Meet with business sponsors to review performance, goals and new projects. Act as a liaison to key business stakeholders, including steering committees and other senior management.

Qualifications:

Required qualifications for this position include:

  • Bachelor's Degree in Accounting, Business Administation/Management, Computer Science, Commerce, Communications, Engineering, Healthcare Administration, Information Services, Science or a related IS or healthcare field, OR equivalent education/experience.

  • 8 years Project management experience in an Information Services setting.

  • 8 years Experience in leading complex project teams with members of multiple disciplines or an equivalent combination of relevant experience, preferably in a healthcare setting.

  • Demonstrated experience of successful delivery of large enterprise wide programs/projects.

  • Proven experience in the development of sound, intelligent strategies for strategic system implementation, integration methods, business process improvement, change management, product integration and risk management.

  • Experience standardizing complex and disparate processes.

  • Experience in process improvement methodology, change management, operational improvement in complex systems.

Preferred qualifications for this position include:

  • Master's Degree in Accounting, Business Administration/Management, Computer Science, Commerce, Communications, Engineering, Healthcare Administration, Information Services, Science or a related IS or healthcare field.

  • Project Mgmt Professional certification.

  • Six Sigma Black Belt certification.

  • Experience applying a capability maturity model (using a structured approach) to an organization.

  • Background in Management Consulting Services, Change Management, and Business Process Reengineering.

  • Project management and planning experience in healthcare.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence St. Joseph health from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits — see our website for details —http://www.providenceiscalling.jobs/rewards-benefits

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Renton

Other Location(s): Washington-Seattle, Oregon-Beaverton, Washington-Redmond, California-Irvine

Req ID: 328939

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