Providence Health & Services Senior Marketing Operations and Solutions Manager- Talent Acquisition in Renton, Washington


Providence is looking for a Senior Marketing and Solutions Manager - TA Providence Health & Services in Renton, WA.

This posting is not a specific job vacancy. This posting serves to establish interested candidates for current or future opportunities for a Senior Marketing and Solutions Manager - TA positions at various locations.

The Senior Marketing and Solutions Manager - TA is responsible for the strategic design, development, implementation and measurement of complex enterprise marketing attraction operations, solutions and projects for PSJH. The Integrated Brand Marketing team focuses on large scale marketing strategies that enable the organization to attract and hire high volumes of talent. The Senior Marketing Operations and Solutions Manager will be responsible for developing and managing the strategic and tactical direction, optimization and innovation of a portfolio of enterprise-wide marketing and lead generation solutions which may include CRM, direct email marketing automation, social media tools, processes, candidate experience, vendor and budget management, technology, data and operations. Consults and partners with cross functional leaders to develop strategic solutions to enable the Talent Acquisition function to achieve critical business outcomes by creating marketing plans with an integrated approach that delivers critical initiatives and talent on-time, at a competitive cost, and with high customer satisfaction. The individual will develop, execute and manage solutions for brand insights, research, focus groups, surveys, brand value propositions and positioning, brand creative, assets and messaging, website content, SEO, digital media strategy, advertising campaigns, media negotiation and placement, collateral, events, social media, communications and other project and operational based work including vendor, contracts, and budget management as well media data analytics and ROI analysis.

In this position, you will:

  • Responsible for working collaboratively and strategically with Talent Acquisition leaders to develop proactive recruitment attraction solutions and strategies to address the future workforce needs of Providence Health & Services and all affiliates.

  • Development of overall system-wide project deliverables and objectives in partnership with Talent Acquisition and other HR leaders.

  • Identify, contract, manage and measure external vendors supporting project solutions, including, but not limited to writing and conducting RFPs, selecting, onboarding and terminating vendors and holding vendors accountable to measurable results.

  • Develops and manages to key performance indicators to measure project results and demonstrate marketing and program effectiveness and outcomes

  • Collaborates with other key stakeholders and departments on developing effective solutions to maximize recruiting attraction efforts and drive successful hiring outcomes.

  • Leverages project management practices, change management practices and outcome based measurement to drive successful program results.


Required qualifications for this position include:

  • Bachelor's Degree or equivalent educ/experience

  • 7 years Leading operations, solutions, programs, business services, project management, process improvement in a business department (Marketing, TA, retail, sales, HR or technology) to improve the delivery of solutions, services and operations which mature the department, improve the experience and add value.

  • 5 years Experience successfully designing, launching, managing and measuring complex, cross-functional, enterprise-wide strategies, solutions, services, processes and projects aligned with organization strategy within medium to large companies.

  • 5 years Demonstrated success influencing and consulting to stakeholders and senior leaders to influence change and gain support for solutions. Experience creating strategies based upon data and insights, business presentations and business cases.

  • 5 years Experience selecting and managing vendors/agencies, RFPs, contracts, selecting and onboarding vendors and holding vendors accountable to measurable results.

  • 5 years Project management with experience building project plans, communication and change management plans, process workflows, and training documents.

  • 5 years Data capabilities and the ability to perform data analysis, design metrics to measure business results and outcomes. Proven experience and success in measuring ROI of solutions and investments, operational and strategy effectiveness, process improvement results, and business strategies. Budget management experience.

  • 5 years Leading project or service teams and cross-functional contributors to influence staff and/or vendors through strong leadership skills.

  • 10 years Intermediate to advanced MS Office and systems and technology expertise.

  • Strong proven examples of data measurement and the ability to articulate results and ROI of initiatives. Intermediate to advanced MS Office skills.

Preferred qualifications for this position include:

  • Recruiting, HR and/or marketing experience. Budget and invoice management.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Project & Program Management (Non-Clinical)

Location: Washington-Renton

Req ID: 206164