Providence Health & Services Senior Manager Communications in Renton, Washington
Providence St. Joseph is calling a Senior Manager Communication to our location in Apple Valley, CA. This position is not remote and must be local or willing to relocate.
The senior manager leads communication projects to provide organization-wide strategy, planning and delivery of communication initiatives in support of the Providence St. Joseph Health strategic priorities. The senior manager provides expert consultation and delivers consistent, clear messaging to all Providence St. Joseph Health audiences while collaborating to ensure alignment across geographic regions, multiple facilities and diverse business units.
Leads strategy, planning and execution for complex and large-scale communication plans and programs, major organizational campaigns and initiatives related to media relations, crisis management, organizational communication, social media, community relations and executive communication.
Leads people and/or multi-disciplinary teams in communication plan development and execution. Reports on progress and assigns tasks to meet organizational goals and objectives.
Able to write, edit and approve high-quality communication plans, messaging and copy that meets PSJH standards.
Oversee, manage and measure effectiveness of key communication projects and initiatives, including employee/caregiver communication, executive communication, public relations, media relations, issues/crisis management, thought leadership and social media/influencer strategies to promote and enhance the reputation of PSJH and our family of organizations.
Support and enhance the quality of all communication tools and channels to ensure communication is delivered consistently and proactively to all caregivers.
Support measurable improvement in caregiver engagement, based on established standards.
Ensures the organizational voice and narrative, and Mission, Vision and Values of PSJH, including the culture and heritage of founding organizations,, are present in all communication efforts.
Reinforce, enhance and grow the organizational voice and narrative of Providence St. Joseph Health through consistent, proactive communication sharing.
Provides ongoing strategic communication counsel and support.
Ensure alignment of organizational and region/ministry messaging and communication programs.
Manage, monitor and improve the delivery of information and messaging to caregivers and other audiences.
Works closely with marketing and communication leadership at the system and regional level to coordinate messaging and positioning across audiences.
Perform and manage to budget and sustainability goals.
Required qualifications for this position include:
Minimum of a bachelor’s degree in communication, public relations, marketing, business administration or related field, with master’s preferred.
5 years demonstrated management experience in leading broad-based and successful communication programs.
Demonstrated experience managing communication programs and business relationships.
Demonstrated experience working in highly matrixed and geographically dispersed organizations and teams.
Demonstrated writing and editing excellence.
Demonstrated health care experience.
Deep knowledge of integrated health care and communication practices.
Ability to create strong, strategic business relationships with senior executives and board leadership at both the organizational and region/ministry levels.
Ability to work collaboratively across a diverse, matrixed marketing and communication team to ensure messaging and programs are delivered quickly, consistently and powerfully across multiple channels and locations.
Ability to drive proactive, powerful messaging in support of a brand position.
Agility and flexibility in coordinating multiple high-level projects, and just-in-time issues and work assignments.
Preferred qualifications for the position include:
Communication experience in health care.
Experience in a faith-based health system/organization.
About the department you will serve.
Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Marketing/PR/Communications
Location: California-Apple Valley
Other Location(s): Oregon-Portland, California, Washington, Oregon, Washington-Renton, California-Irvine
Req ID: 311489