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Providence Health & Services Product Delivery Senior Manager in Renton, Washington


Providence St. Joseph Health is calling a Product Delivery Senior Manager to one of our locations in Renton, WA, Irvine, CA or Portland, OR.

We are seeking a Product Delivery Senior Manager who will work with Product Managers, business stakeholders, and a cross-functional team, which consists of a scrum Master, software developers, data scientists and analyst(s) to develop innovative products leveraging healthcare data and advanced analytics. He/she is responsible for formulating a plan and working with all stakeholders and customers to deliver scalable and innovative software solutions in a timely manner that allows to transform healthcare. This role requires a high-level technical understanding of software development best practices in agile environment, data collection, client-facing reporting, and excellent communication and collaboration skills. Product Delivery Manager must work closely with others across the business both inside and outside of the Technology organization and must be able to clearly communicate with individuals and groups having varying levels of expertise in Technology and Products.

In this position you will have the following responsibilities:

  • Independently leading the marketing effort for the PSJH enterprise organization to empower scaling of innovations across different regions.

  • Experience with agile principles, practices, and methodology. Lead teams in an agile work environment, managing cross-discipline dependencies.

  • A self-starter, adept at picking up new skills and technologies, and eager to break new ground.

  • Work very closely with product managers to ensure all key contributors of business and technical tasks are connected and to optimize team work to achieve success.

  • Support development of new metrics and leverage existing metrics and reports for measuring product success.

  • Communicate to leadership, product readiness, and other stakeholders roll-out plans, feature details and bug status updates.

  • Be the customer advocate and articulate their needs to internal stakeholders; Support customer discovery (customer surveys, net promoter score, etc.) and analyze customer service tickets to improve user flow.


Required qualifications for this position include:

  • Bachelor's Degree in Computer Science, Engineering or Science.

  • 7 years Software Product Management and Delivery (from Concept to Launch) using agile methodology.

  • 2 years deep knowledge and strong experience of using Jira for software development or equivalent experience.

  • Successful delivery of innovation across large and fragmented enterprise.

  • Entrepreneurial and self-directed work style; flexible, highly initiative and comfortable with ambiguity.

  • Work under pressure with minimal supervision complying with time restrictions and deadlines.

  • Experience of leading product and development teams, ideally using Agile development techniques, through full project lifecycles.

Preferred qualifications for this position include:

  • Master's Degree in Computer Science, Business, Science, Engineering.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Washington-Renton

Other Location(s): Oregon-Portland, California, California-Irvine, Oregon, Washington-Redmond, Washington-Seattle, Washington

Req ID: 298451