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Providence Health & Services IS Program Manager - Data Solutions - PSJH in Renton, Washington


Providence is calling an IS Program Manager - Data Solutions - PSJH to Providence Health & Services in one of the following locations: Renton WA, Beaverton OR, Portland OR or Anaheim CA.

We are seeking an IS Program Manager - Data Solutions to be accountable to successfully plan, budget, and lead one or more large, diverse, and complex projects for software development or data solutions. Caregiver ensures projects are planned and executed in a manner that supports the PSJH mission and meets organization objectives. Caregiver feels a personal stake in the projects delivered and relationships nurtured. Caregiver establishes and communicates responsibility and scope clearly, values integrity, and manages conflict. He or she knows how things work in IS, in HI, and in the world of the clients we support. This position works for the success of PSJH, thrives in uncertainty and strives to bring order to it. Strong candidates have deep wisdom, judgment and perseverance. They keep their eye on the ball and build strong and long lasting relationships, they are constantly looking to improve self and team, and are in steady pursuit of excellence. The Senior Program Delivery Partner will bring exceptional collaborative skills, attention to detail, strong self-motivation and a passion for driving change to make a difference in a highly matrixed and dynamic environment.

In this position you will have the following responsibilities:

  • Develops projects in alignment with PSJH and HI's strategic plan and objectives. Develops fluency in HI's data strategy and is able to effectively manage through conflict, disagreement and ambiguity to achieve project objectives in alignment with that strategy. Maintains the right balance in meeting Client Sponsor objectives, without compromising data strategy. Works closely with the Senior Data Consultants to manage client expectations from initial problem identification through project lifecycle. Understands that what clients request isn't always the right solution for what they want or need and can assemble the right resources to quickly address and resolve.

  • Work with cross-functional stakeholders to gather requirements, manage implementations, and drive delivery of projects. Manage relationships both within HI and the broader IS teams and with our partners in Legal, Finance, Operations and Regional Ministries or Organizations. Manage numerous requests concurrently and strategically, prioritizing when necessary.

  • Develops the project budget, task dependencies and schedule. Responsible for scope, risk and issue management, including documenting, communicating and facilitating resolutions or mitigation plans. Maintains all project artifacts. Identifies, delivers, and documents organizational, application and human workflows that contribute to policy and procedure updates throughout each project. Initiates business needs assessments, budgets, and risk assessments through standard project management tools.

  • Develops, initiatives and manages a communication plan, including regular project status reports. Delivers appropriate integration, training and implementation plans and activities. Ensures open lines of communication internal and external to the project, within and external to HI.

  • Prepares and delivers presentations to senior leadership, management and other stakeholders.

  • May lead other project managers or project coordinators, and is comfortable collaborating in a team environment while holding self and others accountable to team and project objectives.


Required qualifications for this position include:

  • Bachelor’s Degree in Clinical or business discipline, or equivalent.

  • Coursework/Training in Project Management Certificate or formal training.

  • 5 years Leading large, diverse and complex projects while having a well-rounded technical background in current data or web technologies and project management tools.

  • 5 years of strong financial, clinical, operations or technical background.

  • 5 years of experience with PM methodologies and software, with a preference for agile methodologies.

  • 5 years of experience making formal and informal presentations to senior & executive management and key stakeholders.

  • 5 years Strategic planning, change management or risk management.

  • Using logic and reasoning to identify the strength and weaknesses of alternative solutions, conclusions or approaches to Problems.

  • Ability to analyze information gathered by investigation, and report findings and recommendations.

  • Exceptional collaborative and relationship building skills to operate in a matrix structure (influence without authority)

  • Self-motivated, driven and comfortable with high ambiguity along with the persistence to drive through it.

  • Excellent communication skills, both written and oral to influence and lead.

  • Knowledge of data platforms used by large organizations (EDL, SAP HANA) - operational fluency required within 6 months of hire, technical fluency a plus. Understanding of data required to support healthcare operations in the delivery of care (and HI's major data programs).

  • Fluency with HI's data strategy, tools and platforms.

  • Fluency with overall PSJH strategy, and HI's data strategy to support within 6 months of hire.

  • Deep organizational knowledge of the business and mission of healthcare delivery gained within 6 months of hire. Meet with key leaders and teams across the organization to build relationships and healthcare delivery as competency and context for HI program delivery.

Preferred qualifications for this position include:

  • Master’s Degree in Clinical or business discipline, or equivalent.

  • Healthcare knowledge

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Information Technology

Location: Washington-Renton

Other Location(s): Oregon-Beaverton

Req ID: 213282