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Providence IS Business Analyst PSJH in Renton, Washington


Providence St. Joseph Health is calling an IS Business Analyst PSJH to our location in Renton, WA; Redmond, WA; Portland, OR; Beaverton, OR; Irvine, CA or Anchorage, AK.

TEO Program Operations is in the midst of a series of massive deployment modernization programs, implementing a once in a career series of programs to modernize Providence Information Technology. In order to accomplish this, Providence is recruiting an IS Business Analyst who will play a key role in developing and maintaining Client Engineering processes and tools. Responsibilities also include: providing analytic support, reporting and day to day operational support for all TEO Program Operations deployment modernization programs, assisting the Director in identifying and solving TEO Program Operations customer service issues and needs, meeting SLAs established between TEO Program Operations and business units through effectively managing work queues, support communications, training, and tools including updating policies and procedures and auditing compliance of PPMO operations. This individual will also need to be comfortable working on projects through all phases and in accordance with established direction and standards while also being able to communicate effectively across diverse groups and keep management informed appropriately, all the while living Providence’s core values. Ready to join, apply below!

In this position you will have the following responsibilities:

  • Provide routine qualitative and quantitative analysis of data and information collected as part of requirements gathering, issue resolution, or compliance auditing.

  • Participate in/support small projects involving applications, tools, templates, workflows, and process design.

  • Ability to capture business needs, requirements, and complete gap analysis.

  • Provide routine compliance audit reporting.

  • Share Operation's communications and provides tool and procedure training.

  • Support PPMO tools, policies, and procedures including application support, actively participating in routine improvement projects, and maintaining documentation.


Required qualifications for this position include:

  • Bachelor's Degree in Business, Information Technology, Healthcare Administration or Clinical Field, -OR- equivalent education/experience.

  • 1 year relevant experience in one or more of the following areas: Information Technology, Healthcare Administration or Clinical Field.

  • 2-5 years experience in business analytics.

Preferred qualifications for this position include:

  • 1 years’ experience drafting process documentation for large enterprise scale projects.

  • Previous experience with process improvement toolsets such as Six Sigma

  • Some previous data analysis background with SQL databases and the Microsoft PowerBI platform

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Analytics/Business Intelligence

Location: Washington-Renton

Other Location(s): Oregon-Beaverton, Alaska-Anchorage, Oregon-Portland, Washington-Redmond, California-Irvine

Req ID: 283760