Providence Health & Services Health Intelligence Product Manager/Product Owner - PSJH in Renton, Washington


Providence is calling a Health Intelligence Product Manager/Product Owner - PSJH to Providence Health & Services in Renton, WA.

We are seeking a Health Intelligence Product Manager/Product Owner - PSJH who can own product commercialization strategies across multiple product offerings. We need an individual who has an aptitude for data-driven product design, business acumen and understanding of customer needs. The product manager will also support research proposal preparation and project management as needed.

In this position you will have the following responsibilities:

  • Own the product functional requirements document (PRD) through defining business cases, use cases, and product features

  • Breakdown of product roadmap into milestones and keep track of deadlines and development progress

  • Define, create, lead and present solution demos, usability testing pilots and validation studies

  • Design information architecture and flow; Create research proposals for new initiatives

  • Develop new metrics and leverage existing metrics and reports for measuring product success

  • Analyze user metrics and conduct A/B tests on product variants to drive product design

  • Track and optimize key metrics including cost per acquisition, customer lifetime value, etc.

  • Be the customer advocate and articulate their needs to internal stakeholders; Lead customer discovery (customer surveys, net promoter score, etc.) and analyze customer service tickets to improve user flow


Required qualifications for this position include:

  • Bachelor’s Degree in Computer Science, Engineering or Science.

  • 3 years Software Product Management and Delivery (from Concept to Launch)

  • Superior written and oral communications

  • Understand pain points, Articulate opportunity, collaborate across disciplinary teams to design the right strategic solutions, win business, execute projects, manage internal relationships to best serve the client.

  • Working knowledge of project management, using Jira and related products.

Preferred qualifications for this position include:

  • Master’s Degree in Computer Science, Business, Science, Engineering.

  • 1 year delivering healthcare and/or digital health solutions.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Information Technology

Location: Washington-Renton

Req ID: 214280