Providence Health & Services Executive Director - Healthcare Intelligence Planning, Operations and Program Management in Renton, Washington


Providence is calling an Executive Director- Healthcare Intelligence Planning, Operations, and Program Management PSJH to Providence Health & Services in one of the following locations: Renton, WA, Portland, OR or Anaheim, CA.

We are seeking an Executive Director- Healthcare Intelligence Planning, Operations, and Program Management to focus on the successful operationalization of the strategy for the suite of HealthCare Intelligence (HI) products & services to bring critical insights to our customers and to help make PSJH a truly data driven healthcare system. This leader will be a systems thinker with a consistent record of accomplishment for aligning and ensuring end-to-end organizational readiness and consistent execution of HI planned initiatives through a disciplined program management approach. Working with senior HI leadership, this leader will ask the right questions, scrutinize critical assumptions, and help ensure that HI is planning and operating effectively to successfully execute on their strategy.

The Executive Director - Healthcare Intelligence Planning, Operations, and Program Management will be accountable for managing the oversight of all administrative, financial, and project-based activities for HI. As an internal consultant, implementer, and with a focus on execution, this leader will ensure streamlined and consistent activities within HI as well as act as advisor to the Chief Data Officer (CDO). This role will direct an expert team of program and project management professionals, guaranteeing oversight of capacity management and key project timelines, leading to consistently successful execution of HI lead initiatives. This leader will also help to develop, manage, and oversee execution of HI's operational rhythm of business to support effective and reliable business operations

Essential Job Functions:

  • Understand the overall PSJH strategy and the HI strategy and capability roadmap; Works with the CDO and HI leaders to support alignment between the two. Works with IS Communications to develop internal and external formal communications of strategy and tactical priorities, key operational initiatives and their status, and roll out of new tools and products.

  • Provide management oversight to enable proper resource and capacity planning, and ensure key deadlines are being met. Direct the program delivery partners as well as the administrative staff.

  • Oversee management and delivery of work streams for medium to very large projects and programs through the project life cycle by leveraging industry accepted project and program management methodologies.

  • With an eye towards process improvement, periodically initiate comprehensive assessment of relevant industry trends and PSJH's business requirements in order to help inform a comprehensive roadmap of HI's product & services. On a cadence, report out to ELT for a refresh of roadmap(s) as needed.

  • Develop, manage, and oversee execution of HI's operational rhythm of business to support effective and reliable business operations. Facilitate HI-wide procedures and work to improve existing processes for maximum clarity, efficiency and success.

  • Provide proactive ideas and solutions from the Program Delivery Partners who drive the customers' business forward; the inspiration for the ideas should be informed from data insights from analyses and product development work across HI's portfolio. Help ensure alignment of product/project/program value proposition, scope, and strategic business objectives.


Required qualifications for this position include:

  • Master's Degree Technical IS, Clinical, Business Administration fields or equivalent education/experience

  • Coursework/Training Program, Project or Business Management

  • Bachelor's Degree Technical IS, Clinical, Business Administration fields

  • 10 year’s relevant experience in healthcare, analytics, or other equivalent industry experience

  • 10 year’s relevant experience in Program or Project Management

  • Builds and manages effective teams

  • Ability to drive multiple projects to successful completion

  • Demonstrated project management skills

  • Ability to align multiple teams and pillars to support system wide and region

  • Advanced knowledge of analytic solutions and foundational data technology and discipline

  • Experience working in the data analytics space is a plus

  • Experience running operational functions of a team/organization is preferred

  • PMP certification strongly preferred

About the department you will serve:

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Director/Executive

Location: Washington-Renton

Other Location(s): Oregon-Portland, California-Anaheim

Req ID: 206563