Providence Health & Services Employee Relations Consultant II PSJH in Renton, Washington
Providence is calling you to further develop your career with this new opportunity as an Employee Relations Consultant II PSJH at Providence Human Resources. This is a remote position. Candidates may reside in Alaska, Washington, Montana, Oregon, California or Texas.
Do you have a passion for Employee Relations or Labor Relations? Are you a strong problem solver who likes to find positive solutions? Do you like to work with and coach leaders to grow their Employee Relations skills? Are you currently supporting a multiple state employer and looking to expand into supporting an organization that spans seven states and over 120,000 caregivers? Are you looking to work in a mission-focused environment where the values of compassion, dignity and respect are upheld? Then we want to hear from you!
The Employee Relations Consultant II serves as a trusted resource for Leaders and Employees who face employee relations matters where content and subject-matter expertise is needed. The role includes ensuring consistent and best practice approaches to positive employee and labor relations, adherence to HR policies, compliance with regulatory and policy requirements and standards, investigations, and recommendations for workplace environment improvement. Additional areas of accountability include employee relations research, identifying trends and patterns and need for critical intervention, labor relations research, dispute alternatives and policy development, effective recordkeeping and data integrity. Maintains HR metrics and dashboards and reports to other HR professionals so actions can be aligned with findings.
Employee Relations Consultant II performs all duties in a manner which promotes teamwork and reflects the Providence Health & Services mission, values and philosophy and the values of the human resources division.
In this position you will:
Be responsible for serving as a trusted resource for Core Leaders and Employees who face employee relations matters where content and subject-matter expertise is needed
Ensure consistent and best practice approaches to positive employee and labor relations, adherence to HR policies, compliance with regulatory and policy requirements and standards, investigations, and recommendations for workplace environment improvement
Accountable for employee relations research, identifying trends and patterns and need for critical intervention, labor relations research, dispute alternatives and policy development, effective recordkeeping and data integrity
Maintain HR metrics and dashboards and reports to other HR professionals so actions can be aligned with findings
Perform all duties in a manner which promotes teamwork and reflects the Providence Health & Services mission, values and philosophy and the values of the human resources division
Act as trusted personal advisor to Leaders and Employees during "Moments that Matter" throughout the employment life-cycle
Provide a personalized and effective experience during situations which require employee relations expertise
Be accountable for timely and effective response, management and resolution of Employee Relations concerns and investigations
Apply critical thinking and high touch customer service to resolve basic Employee Relations concerns
Ensure that all cases follow policy, and is compliant with applicable law
Perform all duties in a manner which demonstrates exceptional customer service, fosters a team concept and reflects the organizational values
Be required to have an effective and professional working relationship with all levels of the organization, including Employees and Leaders
Provide advanced level of escalation support for department leaders and Employees
Maintain balance between Employee and Leader relationship
Bachelor's Degree in Human Resources, Business, or related field Or equivalent education/experience.
5 years Experience in general human resources, or equivalent work experience, at exempt level, in multi-state/location, service line of business.
5 years demonstrated experience in the area of Employee Relations, labor relations, ADAAA, and leaves of absence.
5 years demonstrated experience providing high-touch customer service in 'concierge' style environment.
Master's Degree in Human Resources, Business, or related field experience.
HR Certification (PHR or SHRM-CP, SPHR or SHRM-SCP)
3 years additional experience in the specialty areas of HR Service Center, Drug Free Workplace, Compliance, Performance Management, ADA/LOA.
About the department you will serve.
Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: HR Generalist
Other Location(s): Montana, California, Washington, Oregon, Texas, Alaska
Req ID: 312639