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Providence Health & Services Clinical Informatics Education Specialist - Instructional Designer / Epic Principal Trainer - Beaker (Temporary) in Renton, Washington


Providence St. Joseph Health is calling a Clinical Informatics Education Specialist / Instructional Designer - Epic Beaker to one of the following locations: Portland OR, Beaverton OR, Seattle WA, Renton WA, Everett WA, Olympia WA, Spokane WA, Richland WA, Missoula MT, Anchorage AK, Burbank CA, Anaheim CA, Torrance CA or Santa Rosa CA.

We are seeking a Clinical Informatics (CI) Education Specialist to serve as a positive, progressive learning and development informatics professional focused on supporting PSJH CI education goals for EHR and other information systems deployment, sustainment, adoption, and optimization activities. Collaborating with other CI team members, system analysts, and stakeholders, the CI Education Specialist is responsible for the development of materials and learning packages with attention to adult learning principles, instructional design best practices, content efficiency and user self-sufficiency. Using established PSJH CI instructional design models and format standards, the CI Education Specialist will design, create, maintain, and optimize information systems education curriculum and adoption materials, including multimedia deliverables, to support in-person and virtual instructor-led training, self-paced online learning, and other system adoption initiatives for the entire PSJH organization, its affiliates and Community Connect customers. Responsibilities also include the support of technical training environments needed for education delivery, support of the PSJH CI Epic Credential Training Program and participating in deployment go-lives. As an informatics professional, the CI Education Specialist also participates in system and workflow design and optimization.

In this position you will have the following responsibilities:

  • Collaborate with other Clinical Informatics (CI) team members, business informatics, system analysts, and stakeholders to support informatics education, adoption, and communication efforts for business and clinical information systems and technologies deployment, sustainment, and optimization.

  • Serve as the change communication and education subject matter expert in project teams.

  • Lead curriculum design and review efforts providing expert guidance to support effective and relevant learning objectives and content.

  • Train, mentor, and communicate with PSJH Affiliates, Community Connect, and PSJH Epic Credential Trainers.

  • Design, write, and create curriculum and adoption materials, including multimedia deliverables, to support in-person and virtual instructor-led training, self-paced online learning, and other system adoption initiatives for a variety of audiences as assigned.

  • Incorporate instructional design best practice and adult learning theory to address a target audience’s learning needs.

  • Authors content that is flexible, relevant, and supports end user self-sufficiency using established PSJH CI design models, formatting, publishing, and content management standards.

  • Design for and develop online video and interactive training materials using eLearning authoring software as assigned to support achievement of learning objectives identified as appropriate for audience learning needs

  • Develop, build, and maintain training scenarios (e.g., patient build and practice users) in system training environments, including build documentation and supportive user references. Trouble-shoots issues related to scenarios and system training environments.

  • Participate in CI team content quality review processes and edit education deliverables to support consistency and adherence to CI education standards and style guidelines.

  • Develop and analyze assessments, evaluations, and other feedback mechanisms to determine effectiveness of education deliverables and delivery, providing recommendations for and/or instituting improvements in accordance with best practice and adult learning theory to achieve education goals.

  • Manage assigned content and monitor for currency. Update content based on system or process changes in a timely manner following CI education standard processes.

  • Guide education materials distribution via the PSJH LMS and other CI standard tools.

  • Support role mapping and training logistical planning for large deployments.

  • Develop communication related to education efforts for deployments, upgrades, optimizations and other system changes as assigned.

  • Manage education team projects and leads committees as assigned.

  • Participate in other Cl activities, such as system and workflow design and optimization, training, go-live support, and other activities as assigned.


Required qualifications for this position include:

  • Bachelor's Degree in Education, Instructional Design, Adult Learning, Organizational Development, Informatics, healthcare or equivalent education/experience.

  • Minimum of four (4) years of experience in roles focused on designing and writing education and training materials and/or delivering training.

  • Epic certification in one or more Epic modules as assigned. Certification to be initiated as directed and completed within 6 months upon completion of Epic training.

Preferred qualifications for this position include:

  • Coursework/Training in Healthcare related field or equivalent education/experience.

  • Minimum of five (5) years of experience in a position working with and/or supporting business and/or clinical information systems within a healthcare setting with a preference for training delivery experience.

  • Experience in a position working with Epic.

  • Five (5) years of experience in Education or Instructional Design related certification.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Analytics/Business Intelligence

Location: Oregon-Portland

Other Location(s): California-Burbank, Oregon-Beaverton, Washington-Spokane, Washington-Everett, Washington-Renton, Montana-Missoula, Washington-Seattle, Alaska-Anchorage, California-Santa Rosa, California-Anaheim, California-Torrance, Washington-Olympia

Req ID: 248911