Providence Health & Services Chief of Staff – Supply Chain (REH) in Renton, Washington
Providence is one of the nation’s leading non-profit healthcare systems with 119,000 caregivers/employees serving more than 5 million unique patients across 51 hospitals and 800 clinics. Our locations range from metropolitan centers to rural settings across seven states: Alaska, California, Montana, New Mexico, Oregon, Texas, and Washington. As a mission-based, not-for-profit healthcare provider, our commitment to providing compassionate care to all lives on through our five core values: Compassion, Dignity, Justice, Excellence and Integrity.
Providence has recently focused significant investment in shifting corporate shared services functions from a service delivery to a service performance mindset, with a focus on outcomes over activity. The Resource, Engineering, and Hospitality Group “REH” (formerly Supply Chain Management) has transitioned to align with this trend and aspires to be the industry’s leading supply chain and strategic sourcing organization. Our performance is measured by outcomes both financial and operational – that we achieve for Providence.
To achieve our goals listed above, REH is looking to hire a Chief of Staff (hereafter referred to as ‘COS’). The COS will report directly to the Senior Vice President and Chief Resource Officer (SVP – CRO) and is responsible for advising the strategic planning, organization, and direction of all of REH’s strategic and cost-savings initiatives.
The COS will serve as a key advisor to all of REH in order to facilitate efficient decision-making, alleviate roadblocks, and provide strategic thinking support – essentially serving as the CRO’s voice in many contexts. The COS will be charged with preparing and joining the REH Executive Team (SVP-CRO, VP of Business Intelligence and Performance, VP of Strategic Sourcing and VP of Supply Chain Operations) for all upwards or system-wide communications, including namely, bi-annual functional reviews with Providence’s Executive Committee (i.e., C-Suite). The COS will also lead all of REH’s Caregiver Engagement Program for our division, impacting 1000 caregivers.
Finally, the COS will be charged with staying connected to the entire body of programs, initiatives and projects REH has ongoing at any given time in order to provide strategic leadership to critical initiatives requiring support and advise the REH Executive Team, namely the SVP-CRO, on direction of focus and time.
In this position, the COS will be responsible for the following functions:
Act as a key advisor on strategic planning, organization and direction of RE’s operational and cost-savings agenda, working directly with the Executive Team to set the direction of the division.
Actively participate in business reviews with leadership to develop and validate the programs, systems and tools required to achieve high levels of division performance.
Provide strategic advice to members of the REH senior leadership group on various programs and initiatives across sourcing, procure-to-pay, operations, distribution and other key functions.
Stay informed and connected to the entire portfolio of programs and initiatives REH is planning or currently undertaking, joining meetings and providing directional leadership as required.
Direct REH Executive Team capacity to key needs and critical items as they arise; Demonstrate thought leadership by advising and coaching various members of REH, including the Executive Team and direct reports of the Executive Team.
Assist strategic and cost-savings program owners and external parties in the design and development of business cases, market strategies, change management plans and communication processes.
Assist leaders in building financially sound, executable and data-driven business strategies that provide value and operational performance growth.
Lead development of our division Caregiver Engagement program, working closely with the Associate Project Manager of Caregiver Engagement, Senior Director of Ministry Logistics and ministry (i.e. hospital) based operations leadership to diagnose caregiver issues and implement programs to address them.
Provide innovative thought leadership and shape the knowledge base of REH by staying up to date on key industry and functional trends and developments.
Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of Providence Health & Services. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.
Required qualification(s) for this position include:
Bachelor’s Degree in Business Administration or has demonstrated required skills in a similar field; or equivalent experience.
A minimum of 3 years of experience in enterprise strategic planning, with demonstrated experience in leading strategic planning and project management for large multinational corporations.
A minimum of 8 years of experience in a business design with demonstrated experience in leading cross functional teams to design and innovate in business processes and services.
Demonstrated ability to proactively analyze complex problems, devise strategies for addressing them, and produce clear and effective communications initiatives and materials.
Exhibited strength in relationship management and mentorship of a broad range of team members through development of trust-based relationships.
Preferred qualification(s) for this position include:
- Master’s Degree in Business Administration, or a related field.
We offer a full comprehensive range of benefits - see our website for details
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Leadership
Req ID: 254117