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Providence Health & Services Care Access Liaison Lead in Renton, Washington


Providence St. Joseph Health is calling a Care Access Liaison Lead to our location in Renton, WA .

We are seeking a Care Access Liaison Lead to assist Management in conducting daily operations. The Lead is not a manager or supervisor, but does provide operational leadership to other staff members in areas specifically identified when the role assignment is made.

The responsibilities of the Lead role will vary with each specific assignment to meet operational needs. Typically the Lead will fall into one of two broad categories:

1) lead of a team function or

2) lead of a group of staff at a specified site. The assignment of a Lead role can be adjusted, re- assigned, or removed at management discretion as operational needs change

In this position you will have the following responsibilities:

  • Make work assignments to team members and tracks completion of tasks.

  • Schedule and coordinates team or other resources.

  • Serve as a point of escalation for operational issues for his/her team or site.

  • Oversee operational processes for his/her team or staff at his/her site.

  • Identify, analyze, suggest and implement improvements to processes.

  • Participate in writing, implementing and monitoring operational processes.

  • Conduct meetings with staff.

  • Provide input for employee performance appraisals.


Preferred qualifications for this position include:

  • Course work in subjects such as team building, facilitating teams, process improvement, conflict resolution, etc. desirable.

  • 6 months experience within Providence.

  • 6 months prior lead or supervisory experience.

  • All leads should complete a development plan with their manager which includes related team and leadership development programs. Mentoring with a senior leader in the division, while not required, is recommended.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence St. Joseph health from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Administrative (Non-Clinical)

Location: Washington-Renton

Req ID: 232775