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Providence Health & Services Business Process Engineer in Renton, Washington

Description:

Providence St. Joseph Health is calling a Business Process Engineer to our location in Renton, WA.

We are seeking a Business Process Engineer to serve as the Senior Six Sigma leader for the deployment of effective process improvement, process documentation and change management in Supply Chain for Providence Health and Services. The individual will use process improvement tools including 5S, Six Sigma, CAP, Work-Out and Lean to achieve annual operational improvement targets. The individual will also work with Senior Directors to evaluate strategies, business processes, objectives and policies, and tools to ensure that Supply Chain delivers a superior customer experience, both internally and externally.

In this position you will:

  • Evaluate business strategies, processes, policies, and objectives to ensure that Engineering and Hospitality Services achieves superior customer experience while focusing on innovation and continuous improvement

  • Ensures high levels of patient satisfaction by reinforcing a culture of excellence

  • Must be able to evaluate and find ways to improve cost control and coordination of services

  • Must be able to prepare and present a gap analysis with a process assessment and suggestions for improvement

  • Uses metrics and moderately complex data analysis to identify organization opportunities

  • Assist peers and leadership in maintaining a fiscally sound enterprise that generates financial returns at targeted levels through effective business practices

  • Possesses capabilities in implementing and driving cost reduction strategies, new process designs and other ad-hoc projects

  • Supports the success of the enterprise by effectively contributing to and utilizing national strategies and capabilities, actively sharing new learning and innovation, and by assuring business practices are consistent with Providence Health and Services business fundamentals

  • Generates practical, sustainable, consistent, and creative options to solve complex problems while maximizing existing resources

  • Tracks and communicates project performance on qualitative and quantitative measures

  • Solicit, validate and systematize process documentation

  • Develops Process "Blueprints" for the Resource Engineering and Hospitality Group through site observation and documentation

  • A desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration

  • Implements process improvements at multiple sites using an approved methodology

  • Keeps informed of industry changes and best practices and communicates the potential impact on organizational processes

Qualifications:

Required qualifications for this position include:

  • BS degree in industrial engineering or similar field

  • Experience with an analytic software or business analytics tool

  • Experience in implementing or administering a process improvement program

  • Experience in managing a budget

Preferred qualifications for this position include:

  • 5 years of experience working as a business process engineer in an integrated health care delivery system or a supply chain organization

  • Experience in administering a scientific problem-solving methodology such as DMAIC, or KATA is preferred

  • Experience maximizing organization capacity is preferred

  • Advanced computer skills are required (Microsoft Office)

  • Must be able to build and maintain productive relationships with peers and cross-functional teams

  • A clear understanding of financial measurements which would include: return on investment, weeks on hand, weeks of supply, etc., and implementation of the same is preferred

Knowledge, Skills & Abilities for this position include:

  • Knowledge and application of Lean Six Sigma principles and techniques

  • Ability to prepare and execute a project plan

  • Effective verbal and written communication skills

  • Effective at leading project teams and interfacing with a diverse group; corporate operations, corporate IT, operations, customers, management, etc.

  • Fully competent in the use of computer software- Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.

  • Ability to use Microsoft Access a plus

  • Must possess and demonstrate motivational and leadership qualities

  • Must be able to assist in developing functional and individual performance metrics

  • Strong project management skills, including the ability to organize and manage multiple projects simultaneously

  • Must have strong interpersonal skills and the capability to work cross-functionally with other individuals, groups and organizations

  • Ability to combine aggressive initiative with professional discipline and the ability to accomplish difficult tasks through other people

  • Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces

  • Provides thought leadership and strategic thinking, with a clear vision and understanding of change management

  • Must have a passion for operational excellence methodologies, including Six Sigma and 5S

  • Proactively develops and maintains a broad knowledge of the technical disciplines in own functional area; applies extensive knowledge of trends and best practices in a manner that ensures exceptional performance and results

  • Uses deep subject matter/functional expertise, influence and process skills to help internal/external customers and stakeholders identify and meet their high priority needs while considering cultural and diversity implications

  • Encourages informed Risk-taking and acts as a catalyst for innovation; generates practical, sustainable and creative options to solve problems and create business opportunities, while maximizing existing resources

About the department you will serve:

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Business Professional

Location: Washington-Renton

Req ID: 230513

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