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Providence Health & Services Business Analyst – Performance Management in Renton, Washington


Providence St. Joseph Health is calling a Business Analyst - Performance Management to our location in Renton, WA.

Within the Resource, Engineering and Hospitality Group, the Business Analyst – Performance Management will play a key role in critical decision-making processes that affect many business units across Providence St Joseph Health by identifying, monitoring, and reducing uncontrolled variation in resource consumption.

The Business Analyst – Performance Management is responsible to build and deliver analytical products that provide actionable insights and drive performance improvement across multiple functions. You collaborate with teams across the Resource, Engineering and Hospitality (REH) group to include data visualization, data architecture, decision support, and product management to solve complex problems in a highly ambiguous and rapidly evolving environment. In this high-profile role, you will support leaders across multiple functions and locations throughout PSJH in identifying and developing a portfolio of operational dashboards, ad-hoc reports, cubes and self-service reporting solutions that are clear, concise and actionable.

In this position you will have the following responsibilities:

  • Build user-oriented dashboards and meaningful, actionable data visualizations to help identify and resolve pain points that meet the needs of the organization

  • Meet cross-functional technical and non-technical teams to understand data needs, define user stories & problem statements, collect data, document schemas & report requirements, and write specifications

  • Present all data insights and findings in clear and creative ways using data visualizations for a broad audience, including all levels of leadership, technology, business and finance

  • Perform deep-dive analyses to answer complex questions and deliver insights on the root causes of issues and make recommendations on how to best monitor and meet them

  • Thought leadership on various tools, applications, and/or queries to create and configure reports and dashboards

  • Lead deep dive of complex datasets and problems across multiple functions to identify actionable insights and recommendations

  • Drive highest data accuracy and quality standards across the analytics team by working with data systems, architecture, tooling and process teams to triage data-quality issues and drive long term improvement

  • Provides weekly, monthly, and annual business performance reports (e.g. reports on performance against: budget, consumption, compliance, conversion, utilization, KPIs, etc.).

  • Provides special reports and analyses to support the business as necessary

  • Work in close partnership with senior executives (VP, Executive Director, Regional Exec, etc.) across PSJH to identify, monitor, and report uncontrolled variation in resource consumption to support their efforts to achieve committed targets in respect to savings, adoption of new business initiatives, and identified performance outcomes

  • Identifies appropriate sources of data, incorporating data from various sources into individual reports as needed

  • Assists in selecting, implementing, and supporting data analysis tools.

  • Program and project management duties

  • Works and interacts directly with customers


Required qualifications for this position include:

  • Bachelor’s degree in an analytical field (e.g. Computer Science, Engineering, Mathematics, Statistics) from a top university or accredited college required, or equivalent experience.

  • Minimum 3 year’s demonstrated experience with Enterprise Strategic Planning and Project Management for large enterprises, preferably health care related.

  • Minimum 5 year’s demonstrated experience in leading cross functional teams to design innovative business processes and services.

  • 3 years of experiences in solving complex business problems with data-driven solutions and data analysis using modern analytical tools

  • 3 years of hands-on experience developing user-oriented dashboards and reports with actionable insights and data visualizations by using a variety of analytical software packages and platforms.

  • Familiarity with supply chain, cost modeling, procurement, and other business functions within the healthcare industry

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Business Professional

Location: Washington-Renton

Req ID: 235770